环境： MAXIMO 6.1 WOBLOGIC814 ACTUATE
问题描述： 张三和李四位于同一权限组，在报表控制台中以权限组授权报表。以张三登陆MAXIMO，在应用程序中，单击运行报表，出现报表列表；而以李四登陆，单击运行报表，无法显示报表列表。在服务器端出现如下异常
setting server to http://10.180.17.27:8000
axisfault
faultCode:Client
faultSubcode:
faultString:Soap Client error
faultActor:
faultNode:
faultDetail:
{http://schemas.xmlsoap.org/soap/envelope/}RequestName:GetFolderItems
{http://schemas.xmlsoap.org/soap/envelope/}ErrorCode:6001
{http://schemas.xmlsoap.org/soap/envelope/}Description:
<ns1:Message>Authentication failure.The authentication ID is incorrect.Please login again</ns1:message>
<ns1:Parameter1>Missing authentication ID</ns1:Parameter1>

在\Actuate8\iServer\log 文件夹下的encycsrvr8*.log文件中 有如下报错：
Logging server exception ...
Error code: 3014
Error description: 无法找到指定的用户。
Parameter: Authenticate
Parameter: 14002
Parameter: Invalid Password for user: zhangjj; RSSE CODE: 104
****0000005232*vsmanager.cpp*01402*09000*2008SEP23*14:52:24
AcViewServerManager: new view server process started
****0000005232*ipcrpc.cpp*01168*09000*2008SEP23*14:52:24
Clnt_create() failed, errno: 0
Reason: Program not registered
****0000005232*ipcrpc.cpp*01168*09000*2008SEP23*14:52:25
Clnt_create() failed, errno: 0
Reason: Program not registered
****0000005692*rsseService.cpp*00747*08000*2008SEP23*15:53:32
Caught AcAdminException while sending message to RSSE Service.
Message: Authenticate
****0000005692*admutil.cpp*01043*ERROR*2008SEP23*15:53:32
Logging server exception ...
Error code: 3014
Error description: 无法找到指定的用户。
Parameter: Authenticate
Parameter: 14002
Parameter: Invalid Password for user: xiaocf; RSSE CODE: 104

你的RSSE Log里面报什么错？
另外你用的iServer 版本和fix是多少？
重启Actuate Process Management Daemon 8 服务呢？

rsse*.log中报如下错误：2008-09-23 17:49:21,453 [HttpProcessor[8900][10]] DEBUG com.mro.actuate8.rsse.MerlinJDBCUserManagerModel - Maximo test started...
2008-09-23 17:49:21,453 [HttpProcessor[8900][10]] DEBUG com.mro.actuate8.rsse.MerlinJDBCUserManagerModel - username :xiaocf
2008-09-23 17:49:21,453 [HttpProcessor[8900][10]] DEBUG com.mro.actuate8.rsse.MerlinJDBCUserManagerModel - Connecting to host...10.160.10.23:1099/MAXServer as xiaocf/111111
2008-09-23 17:49:22,453 [HttpProcessor[8900][10]] ERROR com.mro.actuate8.rsse.MaximoJDBCRSSE - Invalid Password for user: xiaocf; RSSE CODE: 104
com.mro.actuate8.rsse.InvalidPasswordException: Invalid Password for user: xiaocf; RSSE CODE: 104
at com.mro.actuate8.rsse.MerlinJDBCUserManagerModel.authenticateUser(Unknown Source)
at com.mro.actuate8.rsse.MaximoJDBCRSSE.authenticateUser(Unknown Source)
at com.actuate8.rsse.wsdl.ActuateSoapBindingImpl.authenticate(Unknown Source)
at sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:402)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:309)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:333)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:71)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:150)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:120)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:481)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:323)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:854)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:339)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:243)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:190)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.CertificatesValve.invoke(CertificatesValve.java:246)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2347)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:170)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:468)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:564)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline.invokeNext(StandardPipeline.java:566)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:472)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:943)
at org.apache.catalina.connector.http.HttpProcessor.process(HttpProcessor.java:1027)
at org.apache.catalina.connector.http.HttpProcessor.run(HttpProcessor.java:1125)
at java.lang.Thread.run(Thread.java:536)

另外actuate版本为8
非常的谢谢！

这应该是Maximo 6.x 和Actuate 8的known issue。之前有Maximo用户碰到过相同的错误，是Maximo和Actuate的通信问题。建议你咨询IBM Maximo Support关于解决办法。

我还想问一下，以前遇到这个问题，他们是如何解决的呢？